At Freeburg & Granieri, APC, an employment law firm based in Pasadena, California, efficiency and client service are top priorities. In a video, Christy Granieri, one of the firm’s founding partners, shared how adopting Lawbrokr transformed their intake process — saving time for both staff and clients while improving the overall experience.
Before using Lawbrokr, Freeburg & Granieri received multiple daily calls and online inquiries that often lacked sufficient detail. Their intake clerks spent valuable time trying to identify viable leads and clarify whether the firm could assist. This not only slowed down internal workflows but also delayed assistance for potential clients seeking help with employment law matters.
Seeking a better way to manage inquiries, the firm integrated Lawbrokr into its intake system. This tool enabled potential clients to:
By allowing clients to share their concerns upfront, Freeburg & Granieri could quickly assess cases, determine if they were a good fit, or guide individuals toward other resources.
With Lawbrokr, the firm saw immediate benefits, including:
As Christy Granieri notes, "The fastest way to get information from a person is for them to volunteer it." This approach has helped Freeburg & Granieri move potential clients through their intake process with greater speed and precision.
If you’re facing a workplace issue and want dedicated legal guidance, the team at Freeburg & Granieri, APC is here for you. Visit our website today to learn more about our services or get started with our streamlined intake process today!
Our team is ready to protect your rights and pursue the best outcome for your case. Don’t wait—contact us now and take the first step toward resolving your legal concerns.
Watch the complete conversation here:
Our clients become friends, confidants, and repeat customers. Former clients are our best referral source.
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